This statement describes the processing of personal data of visitors and users of the e-commerce site https://www.caryna.it of the company CARYNA s.r.l. built with CMS Prestashop on a technology platform for online multi-channel sales. The policy cookie is issued by the platform https://www.cookiebot.com/ and we invite users to read it.
This information may be modified for the adjustment necessary for regulatory interventions or changes to the Site or services offered. In the case of substantial changes a notice will be published on the Site or notified by email for the collection of consent and/or to allow users to exercise the rights granted to them ex lege
Legal basis of the processing
The processing of data takes place on the basis of consent or the execution of operations prior to the conclusion of the online purchase contract by users or the provision of the booking or repair service of products. The granting of consent is through the insertion of personal data, or through the use or consultation of the site, as a conclusive behavior. With the use or consultation of the site visitors and users approve this privacy policy and consent to the processing of their personal data in relation to the methods and purposes described below, including the possible dissemination to third parties if necessary for the provision of a service.
By email: info@caryna.it or any form of communication or request for services may be collected further consensus, if necessary, relating to the specific purposes of the individual services provided.
For the execution of the preliminary operations to the conclusion of the contract of on-line sale or to the provision of the service of repair or reservation of the goods or subscription to the newsletter the conferment of data is necessary otherwise it cannot be concluded respectively the purchase, or the booking or execution of the repair order.
We recommend Users to communicate only updated data, relevant and not exceeding the specific purposes of the processing. Superfluous data will be immediately deleted or anonymized.
By accessing and browsing the web-site will be automatically collected some data anonymously and aggregated that do not allow you to identify the User and allow you to identify and solve any technical problems.
In cases other than those indicated above, the provision of data and consent to the collection and processing of the same are optional. The User can deny consent, and can revoke at any time a consent already provided with an e-mail request to info@caryna.it
Purpose of the processing
The processing of the collected data is aimed at:
Account registration and authentication.
The registration procedures through the Personal Data form or authentication through username and password allow users to authorize the Owner to identify them and to allow him to access the services offered.
Online sales and services.
The collected Personal Data collected are used to allow the User to purchase goods, make payment, receive delivery, allow the reservation of goods, allow complaints, request repairs or changes and request feedback, in any case carry out any other activity connected with or instrumental to the performance of those services.
Subscribe to the newsletter to receive a discount coupon
The collected data in the registration form (email address) to the newsletter service (email address: info@fbarile.it) will be processed for the sending of informative and informative communications on goods on promotion/discount or "new arrivals".
By completing the above fields, the user authorizes the Owner to use them to receive the discount coupon as indicated in the header.
The User can cancel their subscription to the newsletter service at any time, following the procedure indicated at the bottom of each of them.
Contact us.
The data collected during the compilation of the email that will be sent to the address that appears after typing "contact us" will be processed exclusively for the sending of the requested information.
Subsidiary activities.
By communicating the data to thirdy parties that perform functions necessary or instrumental to the operation of the payment service, delivery and return of goods ordered and to allow third parties to carry out technical, logistical and other activities on our behalf. Providers have access only to personal data that is necessary to carry out their tasks, and undertake not to use the data for other purposes, and are required to process personal data in accordance with applicable regulations
Payment processing.
The payment management services allow you to process payments by credit card, bank transfer or other means indicated on the web-site. This web-site shares the information necessary to execute the transaction only, with the financial intermediaries that manage it and some of these services may also allow the sending of temporary messages to the User such as email invoices or notifications of payment.
Paypal is a payment service that allows users to make online payments and the information about the data and the place of processing are specified in the privacy policy of the service that we invite you to read on the corresponding website.
Statistics.
The Google Analytics service is necessary to monitor and analyze traffic data and are used to keep track of the User’s behavior. The personal data protection policy of Google Analytics is available at this link https://support.google.com
Widget Instagram
Allows the Owner to propose the vision of other contents of caryna_official on Instagram.
Collected Data
User data are collected for :
1) Information stored in log files can be collected in an automated manner during navigation:
- internet protocol (IP) address;
- type of browser;
- parameters of the device used to connect to the site;
- name of the internet service provider (ISP),
- date and time of visit,
- web page of origin of the visitor and exit;
- the number of clicks, if any.
These data are used for statistical and analytical purposes only in aggregate form. The IP address is used exclusively for security purposes and is not cross-referenced with any other data.
2. voluntarily by the User when surf the web-site for the execution of preliminary activities of purchase or reservation or request for repair by filling in the appropriate fields or forms present inserts data that will be used exclusively for the provision of the requested service:
- user name and password, first and last name, gender, c.f. /p.iva, billing and/or shipping address, email address, telephone.
Holder and place of processing
The data collected from the web-site are processed at the headquarters of F.lli Barile S.p.A. con socio unico ( S.V. Piscina dello Russo, 1 - 70038 TERLIZZI (BA) ITALIA ), which is the data controller and is located in the European Economic Area and acts in accordance with European standards.
Data storage period.
The data collected by the web-site during its operation are kept for the time strictly necessary to carry out the activities specified and, in any event, for as long as is necessary for the performance of the contractual conditions relating to the legal guarantee of the purchased or repaired goods. Payment details, details and contact details are kept for 10 years for tax reasons. Upon expiry, the data will be deleted or anonymized, unless there are additional purposes for the storage of the same.
We kindly inform the user that, without prejudice to the possibility of deleting it through its explicit action, during the period of validity of the account, this will be deleted within 9 months of the last interaction. The user will be invited, before the removal of the account, to interact with the same. Non-interaction shall be understood as acceptance of cancellation.
Transfer of collected data to third parties
The collected data are not provided to third parties, except in the case of
• requested by the judicial authority and only in the cases provided for by law;
• if it is necessary for the provision of a specific service requested by the User.
Security measures
We process your data in a lawful and correct manner, taking appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of data.
The processing is carried out using computer and/ or telematic tools, with organizational methods and logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, may have access to data categories of persons in charge involved in the organization of the site or external parties (such as third-party technical service providers).
User rights.
In compliance to European Regulation 679/2016 (GDPR), the User may, in the manner and within the limits provided by the current legislation, exercise the following rights:
• oppose in whole or in part, for legitimate reasons, the processing of personal data concerning him for the purpose of sending advertising material or direct sales or for carrying out market research or commercial communication;
- request confirmation of the existence of personal data concerning him (right of access);
- know its origin;
- riceverne comunicazione intelligibile;
- receive intelligible communication from them;
- have information about the logic, methods and purposes of the processing;
- request the updating, rectification, integration, cancellation, transformation into anonymous form, the blocking of data processed in violation of the law, including those no longer necessary for the pursuit of the purposes for which they were collected;
- in the case of processing based on consent, to receive, at the sole cost of any support, your data supplied to the controller, in a structured and readable form by a data processor and in a format commonly used by an electronic device;
- the right to lodge a complaint with the Supervisory Authority (Guarantor Privacy- link to the Guarantor page);
- and, more generally, to exercise all the rights granted to it by the applicable legal provisions.
Requests should be addressed to the Data Controller who will deal with them as soon as possible and in any case within a month.
Information regarding online dispute resolution pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):
The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.